Entries in category "月曜日"



Cras
月曜日: August 24, 2020



I was expecting 3 users. Nagulat ako nung over 20 na yung nag join sa webex meeting na nisetup ko. Panel kung panel. Tokwa. Pinagpawisan ako ng very slight nung hindi kumagat yung password synch. Buti nagawan ng paraan. 

He sounded like a true legit Japanese. Pero nung nag English sya, Pinoy accent. Tapos pangalan nya, tunog Indian. Tried to search his name sa fb, takte, andaming may parehas na pangalan.

Natuwa lang ako on how he helped me explain things dun sa mga kasama namin sa webex meeting. Bait kausap e. 

I have no idea how he looks like, pero cras ko to.

Sa dami ng users from different countries na sinusupport ko araw araw, sana may mabingwit naman ako kahit isa. Yung pogi, mabait, matalino at maraming pera.



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Written by cinderellaareus at 08:54 PM.

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Sudden thought
月曜日: August 10, 2020



J? Kamusta ka na? May utang pa akong love letter sayo.

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Nagawa kong mag uninstall and reinstall ng Jabber on my own today. Parang anlaking ang achievement. Parang IT na IT na talaga ko! Lol.

Holiday in Japan today so there were very few calls and chats nung umaga. Wala rin si Divya so hindi nadagdagan ang sangkaterbang ticket na nasa pangalan ko. Nagka oras din ako mag test ng troubleshooting na gagawin ko sa isa sa mga Japanese users ko pag balik nila bukas.

Isa sa mga questions dun sa language interview e kung ano daw gagawin pag may teido warui (masama ang ugali) na user. Kahit yata sa english or tagalog e hindi ko alam ang isasagot ko sa tanong na to.

I have one ticket that's been keeping me awake at night. Difficult person kasi yung user. Hirap kausap. Ngayon ko lang na check, associate director pala sya. Sa kasamaang palad, may isa pa akong ticket na para sa kanya.Takte, bahala na.

Anong gagawin mo pag may difficult na user? 

Kung ibang nationality, parang mas madali i-handle. But Japanese are particular when it comes to politeness. Kaya hindi ko talaga alam.

11:51 na. Ang hirap matulog these days.



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Written by cinderellaareus at 11:53 PM.

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10:29
月曜日: August 3, 2020



Naranasan mo na ba yung sa sobrang pagod mo parang nasusuka ka na?

9 calls, 18 backlogs.

There were days when I had more, pero siguro kaya nahihilo na ko sa pagod e dahil there were times na pinagsabay ko yung chat at call dahil nahihiya akong mag aux dahil konti ang tao namin.

This girl can't multitask. 

Ewan. Minsan mejo nakakainis na kailangan ko pang mag sorry pag mag a aux ako e ginagawa ko lang naman ang trabaho ko. Nung mga alas 3 na, kahit walang avail, nag lunch ako kasi mejo nagba black na yung paningin ko sa pagod at gutom.

With the intergration, dumami ang users na sinusupport namin. Hindi ko alam kung may mga nahire na ba, pero sa Japanese, training na daw. Kahit weekends, takte, queuing. 

Hindi pwedeng ganito. Ayoko magkasakit. Ayokong maospital ng dahil sa pagod. Hindi ako naglileave kasi kawawa rin yung mga kasama ko sa work na maiiwan para mag support.

Ilang araw na rin akong hindi makatulog. Naiisip ko yung mga tickets na nakapending sakin na hindi ko manlang nagalaw. At yung mga tickets na hindi ko alam kung paano ko ireresolve.

Pero takte, hindi pwedeng ganito. Ayoko paring mag ot.

Nung out ko na, nagtratrabaho pa si kuya. Oty. Sabi ko, "para tayong alipin no? Paid lang. Pero alipin parin."

Hayst.

I dont want to hate this job. I need this job. Dear Universe, please help me.



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Written by cinderellaareus at 10:53 PM.

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7
月曜日: July 6, 2020



Luneeeeeeees!

Ang busy nitong nga nakaraang araw feeling ko robot ako. Lol.

Bukod sa sangkaterba kong tickets, andaming for installation tasks na pinagawa si divya over the weekend. Kumuha ako ng 21. Ngayon may 35 pending tickets ako, lunes na lunes. Pag binigay pa ko ng mga 30 ni divya, iyak nalang. Lol.

Penging super powers, Universe.

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I talked to Ms. P, yung pinaka head ng branch namin sa Pru, to express my desire to remain in the team kahit wala akong nabebenta. Ang mga kailangang gawin:

Mag install ng Telegram.

Umattend ng mga branch activities .

Yada yada.

Also, if I am to go back, I'll probably need to buy a laptop or iPad para makabenta.

Iniisip ko kung magiging worth ba to ng lahat ng hassle.

Tsaka sa dami ng ginagawa sa work, iniisip ko if kaya pa ba talaga.

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Wala naman talaga akong problema sa  pera sa ngayon. Gusto ko lang kumita pa outside my job. Gusto ko na kasing yumaman. And it's not really about the riches, it's more about the freedom it can offer.

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Dad's birthday on Thursday. Maybe a few days after that, uuwi dito sila kuya. Mamimeet ko na ang bago kong pamangkin, at makikita ko ulet ang una kong pamangkin that I so much miss.

Life is good.

Note perfect, yes.

But good.



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Written by cinderellaareus at 08:26 AM.

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Ni juu ni
月曜日: June 23, 2020



11:31pm. Hindi naman maganda ang mood ko kaninang umaga pero ngayon parang ok na.

Birthday ng mama ko bukas kaya naka leave ako. Bibili ako ng mamahaling cake bilang nakatipid naman kami ngayon dahil hindi na kailangan mag buffet.

Pero more than anything else, I am grateful for the life of my mother.

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Hindi ganun kabusy sa trabaho ngayong araw. Busy ata si Divya kaya di nakapag assign ng tickets. Pero di ko parin natapos lahat ng english tickets ko dahil late na naibigay. Nakalimutan kasi akong bigyan ni TL. 18 tickets today. Hindi naman talaga yun konti, pero mejo hindi ako satisfied pag hindi pumapalo ng bente ang tickets ko. I have this workmate na kasama ko sa japan team na nakakatapos ng over 40 tickets sa isang araw. Nakakapag chika chika pa sya nyan, samantalang ako, haggard na haggard na sa bente. On top of that, andami nya pang nakukuhang csat. Wala lang, ang galing lang. Talent kaya yun?

I keep my notes organized at work. Meron din ako templates para sa emails, chat and whatnot. Nag shortcut key rin ako sa notepad para madaling buksan, at may key words lahat ng items sa note ko para madaling i-search... ano pa kayang kulang? paano kaya maging productive at efficient pero kalmado pa rin no? This officemate is far from being calm though. Pero kahit na, ang galing nya parin.

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A friend sent me a message yesterday asking me why i didn't renew sa elite. Later on, the friend offered to pay for my renewals. Funny because this was the 2nd time that someone offered to pay para mag renew ako. Iniisip ko kung mukha ba talaga akong mahirap. Lol.

Few months ago, this same friend also offered to pay for my joining fee to some club-related event na nakalimutan ko na kung ano. This time again, I declined. Hindi naman ako ma pride na tao. I'm comfortable in receiving people's generosity. Kaya lang naman ako nag decline, kasi ayoko talaga. Mejo na konsyensya rin ako ng very slight kasi baka kaya willing sya magbayad ng renewals for me e dahil need pa nya ng more members sa club nya. In a way, I really felt sorry.

It's not really an issue with money. Sa totoo lang, excited na kong matapos ang month na ito para makalaya na ko mula sa club. I want to feel like I own my time again. Ayun lang naman. I still plan to go back. Maybe on the same club. Maybe on a different one. Hindi ko pa naiisip. Basta sigurado ako na gusto ko parin maging world champion balang araw. 

Pero sa ngayon, gusto ko muna maging malaya.

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Tinext ko si meguri kanina. Nagpahelp sa japanese email ko for work. Nahihiya na kasi ako magtanong sa mga kasama ko sa trabaho. As always, mabilis naman syang nag reply. 

Dati kong boss si meguri. Nasusungitan ko nga to dati kasi naiirita ako noon at nakukulitan sa kanya. Pero ngayon, even years after he left the company, hanggang sa ako rin, nakaalis na, andyan parin sya, always ready to help. Isa sya sa biggest blessings na binigay sakin ng langit. Minsan feeling ko angel talaga sya na nalaglag lang dito sa lupa. Nakakatuwa na nabigyan parin ako ng mga taong tulad nya sa buhay ko kahit ang totoo nyan, mejo masama talaga yung ugali ko. Lol.

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Napupuyat ako kahahanap ng bibilhing knitting yarn sa lazada. Kabibili ko lang sa sm, palengke at bookstore. Ni hindi pa ko marunong mag knit. When I told bff I'm learning how to knit, she was like, "di ba tinuro satin yan nung highschool?"

Medyo na confuse ako, I felt like I had an amnesia because I have absolute zero recollection on learning crochet. Then I remembered na excempt nga pala ko sa home economics nung hs. 

I want more yaaaaaaarn!!! T_T 

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Hindi perfect ang mga pangyayari nitong mga nakaraang araw. Pero araw araw, laging merong pwedeng ipagpasalamat. 

Salamat, Universe.



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Written by cinderellaareus at 12:25 AM.

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Anx
月曜日: April 27, 2020



Feeling ko ang harsh ko nitong mga nakaraang araw.

Allergic na allergic kasi ako sa mga messages these days. Pero a few days back, hinarap ko na. I told them what I had to say. Didn't bother to sugarcoat. Okay naman at first. Pero ewan ko.

I hate explaining myself, you know. I hate having to justify my choices. I hate having to choose between being nice or maintaining my self-respect by saying 'no' when I want to. I believe that one should always choose self-respect, and it's always a struggle.

Sometimes I just want to cut these people off para mas madali. Pero patas ba yon?

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I'm feeling anxious about work.

"For our account, to be able to extend our contract in Ta***a for 5 years or so pa."

This was my #27 sa listahan ng hiling ko sa langit nung Feast of Divine Mercy. Sana pakinggan Niya.



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Written by cinderellaareus at 09:02 AM.

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Men and stuff
月曜日: April 20, 2020



Ang gwapo ni Attorney. Natataranta yung mga babae. 

Tas si Mr. Chill, may workout vid. Nagkakagulo yung nga kakilala nyang bading. Ang daming mejo mahalay na comment, pero mabait si Mr. Chill. As usual, kalma lang sya. Alam mo, hanggang ngayon, para sakin ang perfect parin nitong taong to. Kaso, ayun nga, nagkahiyaan na e.

Then, R and the wife. Keri lang. It doesn't hurt one bit now. I just read from the wife's post that he forgot an important date. He wasn't like that when he was with me. Pero pwede rin na that's just a side effect of marriage. Ok na. Lubayan na natin sila.

Then, the master. Hands off na ko dito. He's better off with that nice kiddo his age. I seriously don't want to get in the way.

Tas si M. Alam mo, ang yaman neto at ang cute ng pets nya. Haha. But when we went out years ago, awkward, with kuliglig in the background. To think andami naming common interests. Hindi ko rin alam.

Ang daming lalaking ok no? Yung single, tas straight. Siguro, if kikilalanin ko yang mga yan isa isa, at least isa man lang dyan mahuhulog ang loob sakin. Tas yung mga hindi mahuhulog, siguro pwede kong maging mabuting kaibigan, di ba?

Naiirita na kasi ako sa taste ko. Sablay e. 

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Yung hiniling ko sa Divine Mercy last year e maextend pa ang buhay nung aso kong super sick nung nga panahon na yun. Almost 1 year din na naextend ang buhay nya, kahit papano.

This year, bukod sa pagkawala ng COVID, hiniling kong makapag buo ng sarili kong pamilya. Next year. Agad agad. Lol.

Ibibigay kaya ng Langit?



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Written by cinderellaareus at 09:57 AM.

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Bagyo
月曜日: April 6, 2020



Installed na ang softphone.

Puteeek, adaming calls.

May Japanese call pa ko kanina.

Halfway palang ng shift pagod na ko.

Ipinagpapasalamat ko lang talaga na nadyan si PK. Ano kayang gagawin ko pag wala yung taong yun?

Kaya kahit ang maldita nun, love ko yun.

Sana wag na sya umalis forever.

....

Yun lang. Super quick rest bago bumalik sa digmaan.

Jaa!



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Written by cinderellaareus at 10:53 PM.

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TYSTC
月曜日: March 23, 2020



A doctor I'm acquainted with posted a notification for his patients saying he won't be able to give online consultations anymore as he will be going on a 24-hr hospital duty.

My tears are falling as I type this. I don't know. I feel like Doc A is going to a battle with no guarantee that he'll be going home alive. Will he die? I feel so sorry. I'm so sorry. While I'm here, safe at home, there are people who are risking their lives in the call of duty amidst the pandemic.

Heavens, isn't this enough already?

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I have a colleague who just left the company. Her new employer had extended her supposed start date due do the lockdown. She's now wondering what would happen to her if this community-wide quarantine continues.

I read somewhere that there are downsizing happening in some BPO. There are companies from Europe who are closing down due to this COVID situation and are due to open until further notice. I wonder what will happen to those people who have lost their job now that we're all in crisis.

I feel grateful that the company I'm with is still up and running. That despite the lockdown, they've tried their hardest to send our PCs to our homes. That they're keeping the business afloat.

I am grateful. I will always remember this, company#4. Thank you.

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Sana ok lang ang lahat ng mga taong mahalaga sa akin.

Sana manatiling safe si Doc A habang nagliligtas sya ng buhay. He's a good doctor. He's a good person. Please protect him and his family. Heavens, please. Protect all of our doctors, nurses and everyone who are saving lives at the expense of their own. Awat na po sa casualties. God, tama na po.



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Written by cinderellaareus at 10:46 AM.

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"A dream is a wish your heart makes when you're fast asleep"

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私の名前はZです。

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